Privacy Policy

Last Updated: 13/08/2024

1. Introduction

Welcome to internationaljourneyaid.com. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal data. It also outlines your rights regarding your personal data under the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller responsible for your personal data is:

International Journey Aid
13/274 Canterbury Rd,
Canterbury 2193,
Australia
Email: internationaljourney001@gmail.com

3. Data Collection

We may collect and process the following personal data about you:

  • Personal Information: This includes your name, address, email address, phone number, payment details, and any other information you provide when purchasing products or contacting us.
  • Usage Data: Information about how you use our website, such as your IP address, browser type, pages visited, and the time and date of your visit.
  • Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and provide a personalized experience. You can manage your cookie preferences through your browser settings.

4. Legal Basis for Processing

We collect and process your personal data based on the following legal grounds:

  • Performance of a Contract: To fulfill our obligations under the contract we have with you, such as processing your orders and providing you with the products you purchase.
  • Consent: Where you have given explicit consent, such as for receiving marketing communications.
  • Legitimate Interests: To improve our services, secure our website, prevent fraud, and conduct our business operations.
  • Legal Compliance: To comply with applicable laws and regulations.

5. Use of Data

We use your personal data for the following purposes:

  • Order Processing: To process and fulfill your orders and manage payments.
  • Communication: To communicate with you regarding your orders, respond to your inquiries, and provide customer support.
  • Improvement of Services: To analyze how you use our website, improve our products and services, and develop new features.
  • Marketing: To send you promotional materials, offers, and updates if you have opted in to receive such communications. You can opt-out at any time.
  • Legal Obligations: To comply with legal obligations, including tax and accounting requirements.

6. Data Sharing

We do not sell, trade, or rent your personal data to third parties. However, we may share your data with:

  • Service Providers: Third-party service providers that assist us in operating our website, processing payments, delivering products, and providing other services necessary for our business operations. These providers are bound by contractual obligations to protect your data and only use it for the purposes specified by us.
  • Legal Authorities: If required by law, we may disclose your personal data to comply with legal obligations, enforce our terms and conditions, or protect the rights, property, or safety of our business, customers, or others.

7. Data Storage and Security

We store your personal data securely and take appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption: We use encryption protocols to protect sensitive data during transmission.
  • Access Controls: We limit access to your personal data to authorized personnel only.
  • Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
  • Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances.
  • Right to Restrict Processing: You have the right to request the restriction of processing your personal data in certain situations.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to request the transfer of that data to another controller.
  • Right to Object: You have the right to object to the processing of your personal data based on legitimate interests, direct marketing, or profiling.
  • Right to Withdraw Consent: If you have given consent for processing, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at internationaljourney001.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

International Journey Aid
13/274 Canterbury Rd,
Canterbury 2193,
Australia
Email: internationaljourney001@gmail.com

This Privacy Policy aims to provide you with clear information about how we handle your personal data. By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our website.

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